Case file 07 · The drifting stick
Game console repair for cracked screens and joystick drift
Your character walks off on their own. The screen has a crack across the middle. Handheld consoles take a beating, and most of that damage can be fixed.


The window
My character keeps walking off on his own.
Handheld screens and drifting joysticks, Nintendo Switch included. We order the right parts and get you back in the game.
Open the case fileFront door
Game console repair
Your character walks off on their own. The screen has a crack across the middle. Handheld consoles take a beating, and most of that damage can be fixed.
Open the case fileControllers
What is joystick drift?
Drift is when the stick registers movement while you aren't touching it, so your character or camera slides around on its own. It comes from wear inside the stick, and the fix is replacing the stick module.
Arcade cabinet
Save your progress
Save your game progress if the console still works, and note when the problem started.
Storm drain
Parts and deposits
When a repair needs parts ordered, a deposit may be needed to cover them. We'll tell you up front.
Old TV
Not sure what is wrong?
Describe it and we will tell you if it can be fixed.
Open console
Confirm the model
A Switch and a Switch Lite take different parts. We confirm yours first.
Explore the scene
Choose an object to open its case card.
Sound familiar?
- Joystick drift: movement when nobody is touching the stick
- A cracked, dead or flickering handheld screen
- Not sure what's wrong? Describe it and we'll tell you if it can be fixed
How the Dude handles it
Confirm the model
A Switch and a Switch Lite take different parts. We confirm yours first.
Quote and order
You get the price for parts and labor up front. We order quality parts once you say go, and a parts deposit may be needed.
Repair
Sticks and screens replaced with proper tools, then tested in game.
Game on
You get it back calibrated and ready to play.
Before you call
- Know which console you have (Switch, Switch Lite, or something else)
- Save your game progress if the console still works
- Note when the problem started and whether it was dropped
Straight answers
What is joystick drift?
Drift is when the stick registers movement while you aren't touching it, so your character or camera slides around on its own. It comes from wear inside the stick, and the fix is replacing the stick module.
Do you need a deposit?
When a repair needs parts ordered, a deposit may be needed to cover them. We'll tell you up front.
Case 07 is open