Case file 04 · The fake invoice
Security and IT for small businesses in SW Missouri and NW Arkansas
A small business runs on a few computers, a register, a network and a closet nobody looks in. When one of them goes down, or ends up in the wrong hands, the business stops. We get you back up, then close the doors the trouble came through.
The lunch counter
Somebody clicked the link in an invoice nobody ordered.
Office computers, the register, the network and the back office closet, kept running and locked down. Security first, with a master’s degree in cybersecurity behind the work.
Open the case fileFront door
Small business security and IT
A small business runs on a few computers, a register, a network and a closet nobody looks in. When one of them goes down, or ends up in the wrong hands, the business stops. We get you back up, then close the doors the trouble came through.
Open the case fileGlass blocks
Harden
With a master's degree in cybersecurity behind the work, we close the holes that caused the outage or the scare: shared logins, old accounts, open WiFi and unlocked closets.
Booths
Somebody clicked a bad link?
Disconnect that computer from the network, then change the password for any account they typed in, from a different device. Then call us and we will check what the link did.
Back office
A closet nobody checks?
The network closet is part of your security. A physical security check walks it with three questions: is it operating, is it safe, and is it unaltered?
Open the case fileRegister
Keep customers off your network
Guest WiFi should be its own network, separate from the register and the office computers. Someone checking their phone at your counter should never be one hop away from your payment system.
Wall light
Work around our hours?
Tell us when it works for you and we'll be straight about whether we can make it.
Explore the scene
Choose an object to open its case card.
Sound familiar?
- Somebody clicked a link in a fake invoice or shipping email
- Everybody shares one login, and people who left still know it
- Office computers crawling or crashing
- Customer WiFi on the same network as the register
- A network closet nobody remembers setting up
- A new computer that needs to be set up right the first time
How the Dude handles it
Triage
Tell us what's down or what happened, and how it's hurting the business. We'll tell you honestly how fast we can get there.
Restore
Get the business running again first, then fix the root cause.
Harden
With a master's degree in cybersecurity behind the work, we close the holes that caused the outage or the scare: shared logins, old accounts, open WiFi and unlocked closets.
Hand off
You get a plain English summary of what we changed and what to watch.
Before you call
- A short list of what is down or what happened, and since when
- Who has logins, keys or codes, including anyone who has left
- Who your internet provider is
- Photos of any error messages, and the name of whoever set up your network if you know it
Straight answers
Can you work around our business hours?
Tell us when it works for you and we'll be straight about whether we can make it.
Do you help with security?
That is the focus. Our founder holds a master's degree in cybersecurity. We clean up after scams and malware, lock down accounts and networks, and check the closet the network lives in.
Somebody clicked a bad link. What now?
Disconnect that computer from the network, then change the password for any account they typed in, from a different device. Then call us and we will check what the link did.
Case 04 is open